Responsible Gaming – SS Exchange Mobile
At SS Exchange, we believe that betting should be fun, entertaining and done responsibly. We are deeply committed to the wellbeing of our users and provide comprehensive tools and resources to help you maintain control of your gaming. Responsible gaming is not just a policy at SS Exchange — it is a core value. If you ever feel that gambling is becoming a problem, please use the tools below or contact our support team immediately.
Our Responsible Gaming Commitments
18+ Only
SS Exchange is strictly for adults aged 18 and above. We take all necessary steps to prevent underage gambling on our platform.
Deposit Limits
Set daily, weekly or monthly deposit limits to keep your spending in control. Limits can be lowered instantly and increased only after a 24-hour cooling period.
Self-Exclusion
Take a break from betting for 24 hours, 7 days, 30 days, 90 days or permanently. Self-exclusion is activated immediately upon request.
Session Limits
Set time limits for your gaming sessions. Receive reminders and alerts when you've been betting for an extended period.
Account Lock
If you need to stop betting immediately, contact our team to temporarily or permanently lock your account — no questions asked.
24/7 Support
Our responsible gaming team is available around the clock. Contact us on WhatsApp anytime if you need help or guidance.
Signs of Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts negatively affecting your life. Be honest with yourself — do any of these signs apply to you?
- Spending more money on betting than you can afford to lose
- Borrowing money from friends or family to fund gambling
- Lying to loved ones about how much you bet or how much you've lost
- Feeling anxious, irritable or depressed when not gambling
- Neglecting work, family or social responsibilities due to gambling
- Chasing losses by betting more after a losing session
- Feeling like you need to bet with larger amounts to get the same excitement
- Unsuccessful attempts to cut down or stop gambling
If you recognise three or more of these signs, please reach out for help immediately. You are not alone and help is available.
Self-Assessment Quiz
Answer these five questions honestly to assess your relationship with gambling:
| # | Question |
|---|---|
| 1 | Have you ever spent more on gambling than you intended? |
| 2 | Has gambling ever caused problems with your relationships, work or finances? |
| 3 | Do you hide your gambling from friends or family? |
| 4 | Have you tried to win back money you lost by gambling more? |
| 5 | Have you gambled to escape stress, anxiety or depression? |
If you answered "Yes" to two or more questions, we strongly recommend using our self-exclusion tool or contacting a gambling help service.
How to Set Responsible Gaming Limits on SS Exchange
- Log in to your SS Exchange account
- Go to My Account → Responsible Gaming
- Choose from: Deposit Limits, Session Time Limits, Cooling-Off Period or Self-Exclusion
- Set your preferred limit and confirm. Lower limits take effect immediately.
- For self-exclusion, contact our WhatsApp support at +91-89890-46863
Help Resources
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
- iGaming India Helpline — Free gambling support for Indian players
- Vandrevala Foundation — 24/7 mental health helpline: 1860-2662-345
- iCall (TISS Mumbai) — Counselling and support: +91-9152987821
- Gamblers Anonymous India — gamblersanonymous.org.in